Privacy policy

Updated 20 October 2026. This policy explains how Board Game Wizard handles information in its mobile app and website. Contact general@board-game-wizard.com with privacy questions or requests.

Information we process

When you sign in, we process the name, email address and profile image supplied by you or your sign-in provider, and the session information needed to keep your account secure. Sign in with Apple allows you to use a private relay email address.

In the mobile app you can ask a few questions before creating an account. When you do, we create a temporary guest account for your device that stores those questions and answers. If you then sign in, they move to your account and the guest account is deleted. Otherwise the guest account and its conversations are deleted automatically about 30 days after you last used it.

We store your shelf, conversations, questions, answers and feedback to provide those features across devices. If you use the website’s play logging or BoardGameGeek features, we also process the play and player details you supply. Hosting and authentication services process technical information such as IP addresses and request/security logs.

AI answers and voice questions

Text questions and relevant conversation history are sent to Google Gemini, together with board game rules, to generate answers. Voice recordings are sent to Groq for transcription; the resulting text is then processed like a typed question. Anything personal you include in a question or recording is included in that processing. Avoid including sensitive information that is not needed for your question.

The mobile app asks for explicit permission before this processing begins. Microphone permission is requested separately. You can withdraw AI permission on a device from Profile → Privacy & AI and continue browsing games and managing your shelf. Withdrawing permission stops new AI requests until you allow them again; it does not delete earlier conversations.

Audio is processed for transcription and is not saved in your Board Game Wizard account. Questions, transcripts sent as questions, and answers are retained as conversation history until you delete the conversation or account. AI providers may process and retain data under their own service terms and privacy policies; this policy does not promise that providers retain no data.

Usage analytics

The mobile app and website use PostHog (hosted in the EU) to understand how Board Game Wizard is used and to find problems. It records pages and screens viewed, taps and clicks, searches, sign-in and account events, app opens, device and app details (such as model, operating system, app version, language and approximate location derived from IP address), performance measurements, errors and crashes. It also records sessions so we can replay how a screen was used: in the app every piece of on-screen text is hidden in those recordings, and on the website anything typed into a field is hidden.

Our servers also send PostHog the questions you ask, the answers generated, and details such as response time and AI usage, so we can measure and improve answer quality. When you are signed in, analytics are linked to your account identifier, name and email address. We use analytics only to operate and improve the service, never for advertising, and we do not sell them.

You can turn off usage analytics in the mobile app from Profile → Privacy & AI; this stops the app and our servers from recording analytics for requests from that device. To have analytics about you deleted, contact us.

Service providers and sharing

We use service providers to operate the service, including Cloudflare for hosting, database providers for account and application data, Resend for sign-in and account emails, Google Gemini for answers, Groq for transcription and PostHog for usage analytics. Google and Apple process sign-in information when you choose those methods. We do not sell or rent your personal information.

Data may also be disclosed where required by law or to protect the service and its users.

Security and retention

We use secure connections for the deployed service and operating-system secure storage for mobile sign-in sessions. No online service can guarantee absolute security. Account data is kept while needed to provide the features you use. Active mobile sessions expire after 30 days unless renewed.

Deleting a conversation removes it and its associated messages and feedback from the live mobile service. Completing mobile account deletion removes the account’s profile, sign-in connections, sessions, shelf, conversations and associated data from that service. Providers may retain limited operational, security or legally required records under their policies. Contact us for information about retention or backup copies relevant to a privacy request.

Your choices and account deletion

You can browse the mobile catalog without an account. Signed-in mobile users can delete their account in Profile → Delete account. You may be asked to sign in again to verify your identity. Apple authorization is revoked when deleting an Apple-connected mobile account.

You can request deletion without the app through our account deletion page. The mobile app and website maintain separate account data; contact us if you also want a website account deleted.

Depending on your location, you may have rights to access, correct, delete or obtain a copy of your personal data, object to certain processing, withdraw consent, and complain to your local data protection authority. Send requests to general@board-game-wizard.com. We verify account ownership before disclosing or deleting personal data.

Children and policy changes

Board Game Wizard is not intended for children under 13. If you believe a child has provided personal information, contact us so we can investigate and remove it. We will update this page when our practices change and provide notice of material changes where appropriate.